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Policies

Refund Policy

Overview

At TUTEWOHL TRUCKING INC, we strive to provide reliable and efficient freight transportation services. This Refund Policy outlines the conditions under which refunds may be issued for our services.

Service-Based Refunds

Due to the nature of freight transportation services, refunds are generally not provided once a shipment has been dispatched or service has been completed. However, exceptions may apply in cases of service failure directly caused by our company.

Eligible Refund Situations

Refunds may be considered under the following conditions:
• Service was not initiated after payment
• Cancellation made before dispatch of the vehicle
• Verified failure to deliver service due to company-related issues

Non-Refundable Cases

Refunds will not be issued for:
• Cancellations after dispatch
• Delays caused by weather, traffic, or external conditions
• Incorrect or incomplete customer information

Refund Processing Time

Approved refunds will be processed within 5–10 business days and returned via the original payment method whenever possible.

How to Request a Refund

To request a refund, please contact us with your service details:
TUTEWOHL TRUCKING INC
Phone: (651) 380-2123
Location: Goodhue, Minnesota, USA

Policy Updates

We reserve the right to update or modify this Refund Policy at any time without prior notice. Customers are encouraged to review it periodically.